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Expo Virtual QueueUpdated 5 hours ago

Enjoy a smoother, faster Crowned Athletics exhibition booth experience with our virtual queue! Join the queue remotely, explore the surrounding area until it’s your turn, and avoid long lines or crowded entry. It’s the easiest way to secure your spot and make the most of your day!


STEP 1: SIGN-UP

  • Guests may join the virtual queue using the link provided by Crowned Athletics via our events page located on our website, email, and social channels on the day of the event. Guests must be physically located within 8 miles of the ESPN Wide World of Sports Complex to join the virtual queue.

    • If you experience any technical difficulties, our team will be available at the exhibition booth to assist with in-person sign-up.

  • The virtual queue opens 2 hours before the exhibition begins each day (local time).

  • Each guest may sign up once a day. Each virtual queue entry may include a maximum party size of two people total. Children ages 14 and under may accompany the registered guest and do not count toward the two-person limit but must be accompanied by an adult.

  • If the virtual queue is not in use, or once it has closed, guests may proceed directly into the booth without signing up.

  • Please note: This virtual queue is managed by Crowned Athletics and is not part of the Walt Disney World app or runDisney virtual queue system. Joining a runDisney or Walt Disney World virtual queue does not provide access to the Crowned Athletics booth.

STEP 2: WATCH FOR YOUR TURN

  • After joining the virtual queue, you’ll receive your number in line. This number will count down as we move through parties ahead of you.

  • When your number updates to 1 to 10 in line, that means you’re close to being called. Please stay in the Athletic Center and enjoy the expo!

  • Keep your phone nearby for alerts! We'll text you when we're ready for you to come to the booth for your personal shopping experience! You must show your confirmation text that we're ready for you when you arrive.

  • Please do not crowd the entrance or wait around the booth early – this helps us stay compliant with location regulations and ensures a safe, smooth experience for everyone.

 STEP 3: RETURN WHEN NOTIFIED

  • You will receive an alert when it's your turn to shop! Please show the text confirmation to our wonderful Expo Event Staff to gain entry.

  • You’ll have a one-hour grace period after receiving the confirmation text!


TIPS FOR SUCCESS:

  • Have strong Wi-Fi or cellular service.

  • Make sure location services on your phone are turned on. For further assistance, reference Apple and Android help articles.

  • Have your information ready along with party size.


MESSAGING:

The virtual queue system uses SMS text messaging to send queue updates and entry notifications. A valid mobile phone number capable of receiving U.S. or Canada text messages is required to participate. If you are using an international phone number, please verify at sign up that you receive your queue confirmation text. SMS delivery can vary by carrier and network settings.

If you do not receive a confirmation message, please notify event staff immediately so alternate arrangements can be reviewed if available. Crowned Athletics and its virtual queue provider are not responsible for delayed or undelivered messages due to carrier, network, or device limitations. Missed messages may result in loss of queue position. Standard message and data rates may apply based on your carrier plan. Participation in the virtual queue does not guarantee entry. Due to high demand and limited capacity, not all guests in the queue may be called before the exhibition closes. 


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