Information regarding expo booth operations, policies, and procedures.

There&#x2019;s nothing like the energy of a Crowned Athletics booth at an exhibition, with products in-person, exclusive deals, and all the clubhouse community vibes! To help everything run smoothly (and make sure you get the most out of the experience), we&#x2019;ve put together a few important details to keep in mind when visiting us. PRODUCT AVAILABILITY &amp; INVENTORYProduct reservations, pickups, or holds are not available at Crowned Athletics exhibition booths. All inventory is first come, first serve while supplies last. Advertised collections will be available on-site in sizes XS&#x2013;XXXL, but quantities are limited. If items sell out during the event, we&#x2019;ll do our best to keep the attendees updated with real-time availability.&#xA0;For collections debuting at the booth or certain popular collections, a purchase limit may be advertised to help ensure more customers have a chance to shop. The limit is 2 per collection product style, per person. For example: within one collection, you may purchase up to 2 leggings total (any size), 2 flow tanks total, 2 athletic tanks total, etc. This applies to&#xA0;each style&#xA0;offered in the collection. Please note: a different color is considered a different style.DISCOUNTS &amp; REWARDS POINTSProduct pricing is set on-site and cannot be combined with promo codes or Crowned Jewels Club point redemptions, including affiliate or rewards codes. Crowned Jewels Club points will still be earned on eligible in-person purchases; please provide your email at checkout to receive points.VIRTUAL QUEUETo manage crowd flow, entry to our exhibition booth may be managed through a virtual queue. Step-by-step instructions for joining and what to expect can be found&#xA0;<a href="https://crownedathletics.gorgias.help/en-US/expo-virtual-queue-4683363" style="text-decoration:none;">here</a>.If a customer experiences technical difficulties, the Crowned Athletics team will be available on-site to assist with in-person sign-up. Each guest may join the virtual queue once per day, and each entry may include a maximum of two people total. Children ages 14 and under may accompany the registered guest and do not count toward the two-person limit. If activated, the virtual queue opens when the exhibition begins (local time). Guests may join at any point during that window. When the virtual queue is not in use, guests may proceed directly into the booth.Please note, this virtual queue is managed by Crowned Athletics and is not part of the Walt Disney World app or runDisney virtual queue system. Joining a runDisney or Walt Disney World virtual queue does not provide access to the Crowned Athletics booth.FITTING ROOMSFitting rooms will not be available at all exhibition booths. Mirrors, measuring tapes, and our standard size chart will be available on-site at all events to help with sizing and selection. If fitting rooms are available at the exhibition booth, customers may bring up to five items into the fitting room per try-on session. This limit helps keep the line moving and ensures a smooth experience for everyone. Any additional items may be held by our team, and guests will need to rejoin the fitting room line for a second try-on session.PROMOTIONAL ITEMSGift-with-purchase items and complimentary handouts are available while supplies last and are not guaranteed.RETURNS &amp; EXCHANGESWe are not able to accept returns or exchanges of pre-existing orders at a Crowned Athletics exhibition booth. Accessory items are final sale and not eligible for return or exchange.&#xA0;All non-accessory items purchased on-site are eligible for returns through our returns portal&#xA0;<a href="https://crownedathletics.gorgias.help/en-US/returnexchange-and-claim-policy-186734" style="text-decoration:none;">here</a>. For a small fee, customers can add unlimited returns to their order, allowing them to return items for a refund at no additional cost if they don&#x2019;t work out. We strongly recommend providing your email at checkout to help streamline any future return or exchange requests.

Expo Booth Info & Policies

Information on how our virtual queue system works and how to join.

Enjoy a smoother, faster Crowned Athletics exhibition booth experience with our virtual queue!&#xA0;Join the queue remotely, explore the surrounding area until it&#x2019;s your turn, and avoid long lines or crowded entry. It&#x2019;s the easiest way to secure your spot and make the most of your day! STEP 1: SIGN-UP<ul><li dir="ltr" style="text-decoration: none; font-family: Verdana, Geneva, sans-serif; font-size: 16px;">Guests may join the virtual queue using the link provided by Crowned Athletics via this <a href="https://web.nextmeapp.com/self-check-in/9fae326d-d30a-4f95-b821-0f168ecaca24">link</a>. Guests must be physically located within 8 miles of the ESPN Wide World of Sports Complex to join the virtual queue.<ul><li dir="ltr" style="text-decoration: none; font-family: Verdana, Geneva, sans-serif;">If you experience any technical difficulties, our team will be available at the exhibition booth to assist with in-person sign-up.</li></ul></li><li dir="ltr" style="text-decoration: none; font-family: Verdana, Geneva, sans-serif;">The virtual queue opens 2 hours before the exhibition begins each day (local time).</li><li dir="ltr" style="text-decoration: none; font-family: Verdana, Geneva, sans-serif;">Each guest may sign up once a day. Each virtual queue entry may include a maximum party size of two people total. Children ages 14 and under may accompany the registered guest and do not count toward the two-person limit but must be accompanied by an adult.</li><li dir="ltr" style="text-decoration: none; font-family: Verdana, Geneva, sans-serif;">If the virtual queue is not in use, or once it has closed, guests may proceed directly into the booth without signing up.</li><li dir="ltr" style="text-decoration: none; font-family: Verdana, Geneva, sans-serif;">Please note: This virtual queue is managed by Crowned Athletics and is not part of the Walt Disney World app or runDisney virtual queue system. Joining a runDisney or Walt Disney World virtual queue does not provide access to the Crowned Athletics booth.</li></ul>STEP 2: WATCH FOR YOUR TURN<ul><li dir="ltr" style="text-decoration: none; font-family: Verdana, Geneva, sans-serif; font-size: 16px;">After joining the virtual queue, you&#x2019;ll receive your number in line. This number will count down as we move through parties ahead of you.</li><li dir="ltr" style="text-decoration: none; font-family: Verdana, Geneva, sans-serif; font-size: 16px;">When your number updates to 1 to 10 in line, that means you&#x2019;re close to being called. Please stay in the Athletic Center and enjoy the expo!</li><li dir="ltr" style="text-decoration: none; font-family: Verdana, Geneva, sans-serif; font-size: 16px;">Keep your phone nearby for alerts! We&apos;ll text you when we&apos;re ready for you to come to the booth for your personal shopping experience! You must show your confirmation text that we&apos;re ready for you when you arrive.</li><li dir="ltr" style="text-decoration: none; font-family: Verdana, Geneva, sans-serif; font-size: 16px;">Please do not crowd the entrance or wait around the booth early &#x2013; this helps us stay compliant with location regulations and ensures a safe, smooth experience for everyone.</li></ul>&#xA0;STEP 3: RETURN WHEN NOTIFIED<ul><li dir="ltr" style="text-decoration: none; font-family: Verdana, Geneva, sans-serif; font-size: 16px;">You will receive an alert when it&apos;s your turn to shop! Please show the text confirmation to our wonderful Expo Event Staff to gain entry.</li><li dir="ltr" style="text-decoration: none; font-family: Verdana, Geneva, sans-serif; font-size: 16px;">You&#x2019;ll have a one-hour grace period&#xA0;after receiving the confirmation text!</li></ul> TIPS FOR SUCCESS:<ul><li dir="ltr" style="text-decoration: none; font-family: Verdana, Geneva, sans-serif; font-size: 16px;">Have strong Wi-Fi or cellular service.</li><li dir="ltr" style="text-decoration: none; font-family: Verdana, Geneva, sans-serif; font-size: 16px;">Make sure location services on your phone are turned on. For further assistance, reference <a href="https://support.apple.com/en-us/102647">Apple</a> and <a href="https://support.google.com/accounts/answer/3467281?hl=en">Android</a> help articles.</li><li dir="ltr" style="text-decoration: none; font-family: Verdana, Geneva, sans-serif; font-size: 16px;">Have your information ready along with party size.</li></ul> MESSAGING:The virtual queue system uses SMS text messaging to send queue updates and entry notifications. A valid mobile phone number capable of receiving U.S. or Canada text messages is required to participate. If you are using an international phone number, please verify at sign up that you receive your queue confirmation text. SMS delivery can vary by carrier and network settings.If you do not receive a confirmation message, please notify event staff immediately so alternate arrangements can be reviewed if available. Crowned Athletics and its virtual queue provider are not responsible for delayed or undelivered messages due to carrier, network, or device limitations. Missed messages may result in loss of queue position. Standard message and data rates may apply based on your carrier plan. Participation in the virtual queue does not guarantee entry. Due to high demand and limited capacity, not all guests in the queue may be called before the exhibition closes.&#xA0; HOW TO LEAVE THE VIRTUAL QUEUE:If you no longer need your place in line, you can remove yourself from a virtual queue in just a few steps.<ol><li style="font-size: 16px;">Open the text message you received from us that links to your Virtual Waiting Room.</li><li style="font-size: 16px;">Reply &apos;9&apos; to that text to cancel your spot in the queue.</li><li style="font-size: 16px;">You will receive a confirmation that your spot has been cancelled.</li></ol>

Expo Virtual Queue

Full terms and conditions, including eligibility, entry requirements, and winner selection details.

Eligibility<ul><li dir="ltr" style="text-decoration: none; font-family: Verdana, Geneva, sans-serif;">Open to individuals who complete at least one eligible entry action at the Crowned Athletics exhibition booth during the promotional period.&#xA0;</li><li dir="ltr" style="text-decoration: none; font-family: Verdana, Geneva, sans-serif;">Participants must be 18 years of age or older at the time of entry.&#xA0;</li></ul>Promotional Period<ul><li dir="ltr" style="text-decoration: none; font-family: Verdana, Geneva, sans-serif;">Entries will only be accepted during the promotional period as announced at the event or at the exhibition booth.</li></ul>How to Enter&#xA0;<ul><li dir="ltr" style="text-decoration: none; font-family: Verdana, Geneva, sans-serif;">No purchase necessary.</li><li dir="ltr" style="text-decoration: none; font-family: Verdana, Geneva, sans-serif;">Participants may receive one entry by completing any eligible entry method offered at the booth. Eligible methods may include making a purchase, joining the virtual queue, participating in an activation, or other qualifying actions announced on-site.</li><li dir="ltr" style="text-decoration: none; font-family: Verdana, Geneva, sans-serif;">Valid contact information must be provided at the time of entry to be eligible. Entries missing required contact information will not be considered.</li><li dir="ltr" style="text-decoration: none; font-family: Verdana, Geneva, sans-serif;">Limit one entry per person unless otherwise stated in official booth signage or promotional materials.</li></ul>Prize&#xA0;<ul><li dir="ltr" style="text-decoration: none; font-family: Verdana, Geneva, sans-serif;">One or more winners will receive a Crowned Athletics gift card. Gift card amounts and quantities will be as stated in official booth signage or promotional materials and may vary by event.</li><li dir="ltr" style="text-decoration: none; font-family: Verdana, Geneva, sans-serif;">Gift cards have no cash value and may not be redeemed for cash unless required by law. Use of gift cards is subject to Crowned Athletics standard gift card terms and conditions.</li></ul>Winner Selection &amp; Notification&#xA0;<ul><li dir="ltr" style="text-decoration: none; font-family: Verdana, Geneva, sans-serif;">Winner selection method and timing will be as described in official booth signage or promotional materials and may occur during or after the promotional period.</li><li dir="ltr" style="text-decoration: none; font-family: Verdana, Geneva, sans-serif;">Selected winners will receive their digital gift card via the email address provided at entry.</li></ul>General Conditions&#xA0;<ul><li dir="ltr" style="text-decoration: none; font-family: Verdana, Geneva, sans-serif;">By participating, entrants agree to be bound by these Terms and Conditions.</li><li dir="ltr" style="text-decoration: none; font-family: Verdana, Geneva, sans-serif;">Crowned Athletics reserves the right to verify eligibility and to disqualify entries that do not comply with these terms.</li><li dir="ltr" style="text-decoration: none; font-family: Verdana, Geneva, sans-serif;">Crowned Athletics reserves the right to modify, suspend, or cancel the promotion if circumstances beyond its control arise.</li><li dir="ltr" style="text-decoration: none; font-family: Verdana, Geneva, sans-serif;">Void where prohibited.</li><li dir="ltr" style="text-decoration: none; font-family: Verdana, Geneva, sans-serif;">This makeover is not sponsored, endorsed, or administered by the event organizer, venue, or any affiliated partners.</li></ul>

Expos & Retail Experiences

Expo Booth Info & Policies

Expo Virtual Queue

Expo Gift Card Giveaway Terms & Conditions