Important information for all returns & exchanges.

<h3 style="text-align: center;" id="click-returns-portal"><a href="https://www.crownedathletics.com/apps/redo/returns-portal">*CLICK: RETURNS PORTAL*</a></h3>At Crowned Athletics, we&#x2019;re dedicated to making returns and exchanges as seamless as possible! Please review the following important details:FREE UNLIMITED DOMESTIC RETURNS WITH REDO:We&#x2019;re excited to offer Free Unlimited Returns through our partnership with Redo! This option is available for domestic orders where Redo was selected at checkout. If eligible, you can enjoy a seamless return process with no additional shipping costs.OTHER DOMESTIC RETURN &amp; EXCHANGE OPTIONS:<ul id="isPasted"><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">Exchange for Another Item: Exchange for any item of your choice, regardless of value. If you choose this option, the shipping label is complimentary. If you&apos;re exchanging for the same product type and value, you can reuse any discount code applied to your original order.</li><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">Store Credit: Opt for store credit to use on a future purchase. Selecting store credit also includes a complimentary shipping label.</li><li id="isPasted" style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">Refund to Original Payment Method: Return the item for a refund to your original form of payment. The cost of the return shipping label will be deducted from your refund amount.</li></ul>INTERNATIONAL&#xA0;RETURNS &amp; EXCHANGES:<ul id="isPasted"><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">Customers are responsible for covering the cost of the return shipping label.</li><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">Exchanges are processed as a return and a new purchase, with customers also covering the return shipping costs.</li></ul>ADDITIONAL POLICY INFORMATION:<ul style="overflow-wrap: break-word; word-break: break-word; box-sizing: border-box; margin: 0px 0px 1em 2em; padding: 0px; list-style-type: disc; color: rgb(84, 84, 84); font-family: &quot;Source Sans Pro&quot;, HelveticaNeue, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li style="overflow-wrap: break-word; word-break: break-word; box-sizing: border-box; font-family: Verdana, Geneva, sans-serif;">Items must be in original condition with tags still attached and are subject to inspection. They must be shipped in an opaque (non-see through) bag with adequate tape and protection.</li><li style="overflow-wrap: break-word; word-break: break-word; box-sizing: border-box; font-family: Verdana, Geneva, sans-serif;">Exchanges/returns must be initiated within 30 days of the fulfillment date. Holiday orders placed between Black Friday &amp; December 31st will have until January 31st to initiate a return.</li><li id="isPasted" style="overflow-wrap: break-word; word-break: break-word; box-sizing: border-box; font-family: Verdana, Geneva, sans-serif;">All <a href="https://www.crownedathletics.com/collections/accessories">accessories</a> are FINAL SALE</li><li style="overflow-wrap: break-word; word-break: break-word; box-sizing: border-box; font-family: Verdana, Geneva, sans-serif;">Items purchased on sale are FINAL SALE (excluding Black Friday &amp; discount codes).</li><li style="overflow-wrap: break-word; word-break: break-word; box-sizing: border-box; font-family: Verdana, Geneva, sans-serif;">DO NOT include extra items in your package that were not listed in your returns request. You will not be refunded for these.</li><li style="overflow-wrap: break-word; word-break: break-word; box-sizing: border-box; font-family: Verdana, Geneva, sans-serif;">DO NOT combine multiple return submissions into one package.</li><li style="overflow-wrap: break-word; word-break: break-word; box-sizing: border-box; font-family: Verdana, Geneva, sans-serif;">Allow 3-5 days for processing once the returns are received at our facility, followed by 5-10 days for your bank to process the refund request.&#xA0;</li></ul>PACKAGE PROTECTION &amp; CLAIMS: <ul><li>Package Protection is provided as an option at checkout by ReDo Package Protection Protection.&#xA0;By deselecting the option, Crowned Athletics is not liable for lost, damaged, or stolen items.</li><li>If your package is damaged, please file a claim directly in the <a href="https://www.crownedathletics.com/apps/redo/returns-portal/login">ReDo Portal</a>.</li><li>If your package is lost in transit, you may file a claim 7 days after the last tracking update. If your package is delayed but continues to update, please wait the 7 days to submit your claim.&#xA0;</li></ul>

Return/Exchange & Claim Policy

To get the return process started, please visit our <a href="https://www.crownedathletics.com/apps/redo/returns-portal">returns portal</a> and follow the steps.&#xA0;<ul><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;"><span data-offset-key="20f2t-2-2" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">DO NOT combine returns from multiple orders into the same package.</li><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">For orders that you received as a gift, use the option that says Start Gift Return Here.</li></ul>Returns must be initiated within&#xA0;30 days of the fulfillment date.&#xA0; Items must be in original condition with tags still attached and are subject to inspection. They must be shipped in an opaque bag with adequate tape and protection.*Domestic exchanges and store credit return shipping labels are complimentary.&#xA0;*Returns for a refund will deduct the cost of the return shipping label from your final refund amount. Original shipping and handling costs are non-refundable.&#xA0;Allow 3-5 days for processing once the returns are received at our facility, followed by 5-10 days for your bank to process the refund request.&#xA0;

How to Make a Return

To get the exchange process started, please visit our <a href="https://www.crownedathletics.com/apps/redo/returns-portal">returns portal</a> and follow the steps.&#xA0;<ul><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">You may exchange the same item for a new size (if in stock), pick a completely different item, or receive a store credit.&#xA0;</li><li id="isPasted" style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;"><span style="font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">If you exchange for a lower-priced item, any remaining funds will be refunded as Store Credit.</li><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">If you&apos;re exchanging for the same product type and value, you can reuse any discount code applied to your original order.</li><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">We cannot process an exchange with an out-of-stock item.</li><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">Domestic exchanges and store credit return shipping labels are complimentary. International exchanges are handled as a standard return.</li><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;"><span data-offset-key="20f2t-2-2" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">DO NOT combine returns from multiple orders into the same package.</li><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">For orders that you received as a gift, use the option that says Start Gift Return Here.</li></ul>Exchanges must be initiated within&#xA0;30 days of the fulfillment date.&#xA0; Items must be in original condition with tags still attached and are subject to inspection. They must be shipped in an opaque bag with adequate tape and protection.

How to Exchange an Item

You can check the status of your return by going through&#xA0;<a href="https://tools.usps.com/go/TrackConfirmAction!input.action" rel="noopener noreferrer" target="_blank">USPS Tracking</a>. Use the tracking number on the return label provided for your return request.&#xA0;

Returns, Exchanges and Refunds

Return/Exchange & Claim Policy

How to Make a Return

How to Exchange an Item

Track a Return